NAS1394-6L

Recently my avionics technician and I were installing a component in my aircraft and there were some critical fasteners missing from the manufactures package. This stopped the entire process. I called Military Fasteners after finding the parts on line, and Trisha answered the phone. I told her the situation and that I needed them ASAP. I found the parts gave her the part number and she confirmed they were in stock. This was about 430 in the afternoon just before closing. Trisha was kind and professional got the parts out the door that evening even though it was after the shipping cut off. Saved the day. I can tell you this entire company is represented by Trisha, anything they can do to help you out of a jamb they will absolutely go the extra mile and Trisha is the go to person. I am sure there are others there with her same attitude and professionalism. This is a great resource for all your fasteners needs.

Amazingly prompt response! I ordered over 1000 items and couldn't believe it when there was an email waiting the following morning saying the items had been dispatched. Easy to track the package online. By comparison I ordered some items from another supplier 3 months ago and I'm still waiting, with no apologies or communication emanating from them to explain the delay.

Thank you for your excellent customer service! I made an error on the address and your team got everything straightened out in no time! The product is just what I needed! I look forward to doing business with you in the future! Thanks, again!!

As always, my order was filled accurately and arrived quickly. The one item not in stock in California arrived two days later from another store. Over the years, whether a large order or just a few items,I have received the same quick service. My suggestion? Continue the excellent customer service.